Returns & Exchanges Policy
At Arsenal Barber Supply, we stand by the quality of our professional tools and grooming products. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original, unopened packaging, ensuring all blades, guards, and accessories are included to qualify for a full refund.
Ship Back to Arsenal
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
Inspection and Refund
Once our technicians inspect the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing